Know Your Customer Policy

We have implemented comprehensive KYC procedures to ensure that the use of Scrapfly web scraping API and solutions is restricted to authorized business cases that adhere to responsible and ethical market practices.

KYC Goal:

  • Assess Client Identity
  • Assess client suitability
  • Assess potential risks for illegal client intention
  • Prevent and detect harmful activities
  • Regulate target access volume
Creating multiple accounts to bypass the KYC compliance is not possible.

Our system is designed to detect and prevent such activities to ensure compliance with our policies and regulations. All customers must go through the KYC process, and our team will review their information and use case before granting access to our services.

Scrapfly KYC Policy

Applies to all customers

Our KYC policy at Scrapfly is applicable to all new and existing customer relationships.

Ability to reject providing service

We maintain the right to decline the sale of our products or services to any individual or entity who, at our sole discretion, is considered unsuitable under our safety procedures and policies.

Illegal purposes is strictly prohibited

Any and all illegal activities that may involve the use of Scrapfly products and solutions are strictly prohibited. For more information you can check our term of use.

Evaluation of customer compliance

Scrapfly's risk and compliance teams may conduct an assessment of the customer and their use case, as deemed necessary.

Blocked by default

Some features and target are blocked by default to prevent illegal activities (Governemental websites/service, banking service)

Only 70% of customers are approved

Every year, at least 1/4 of all customer inquiries are declined because they do not conform to our policies and standards.

Scrapfly KYC Requests

At Scrapfly, we value our clients and prioritize building relationships based on mutual trust and contractual obligations. To uphold this, we ensure that any information provided to us is kept confidential. In the event that personal data is shared with us, we handle it in accordance with our Privacy Policy.

Company Details

  • Company name
  • Company address
  • Company activities

Contact Details

  • Phone number
  • E-mail address

Usage information

  • Planned use cases
  • Experience of use

Additional information

  • Any other additional information (if needed)

KYC procedures step by step



Potential clients contact Scrapfly and provide the necessary information.

Scrapfly may evaluate whether the customer's intended use case complies with our acceptable use policy.



We have a system in place to verify and evaluate the information you provide us, and we also manually review the use case to assess whether it meets our compliance standards.



Scrapfly takes any possible misuse very serIously. If suspicious activity is detected through our dedicated system

  • Request deeper explanation of the use case
  • Throttle targets in case of abuse
  • Blocks target website for given account
  • Suspend User Account