Know Your Customer Policy
We have implemented comprehensive KYC procedures to ensure that the use of Scrapfly web scraping API and solutions is restricted to authorized business cases that adhere to responsible and ethical market practices.
Our KYC Goals
Assess Client Identity
Verify and authenticate the identity of all customers
Assess Client Suitability
Evaluate the appropriateness of customer use cases
Assess Potential Risks
Identify and prevent illegal client intentions
Prevent Harmful Activities
Detect and stop misuse of our services
Regulate Target Access
Control and monitor volume of requests
Multiple Account Creation Prohibited
Creating multiple accounts to bypass the KYC compliance is not possible. Our system is designed to detect and prevent such activities to ensure compliance with our policies and regulations. All customers must go through the KYC process, and our team will review their information and use case before granting access to our services.
Scrapfly KYC Policy
Applies to All Customers
Our KYC policy at Scrapfly is applicable to all new and existing customer relationships.
Right to Decline Service
We maintain the right to decline the sale of our products or services to any individual or entity who, at our sole discretion, is considered unsuitable under our safety procedures and policies.
Illegal Purposes Prohibited
Any and all illegal activities that may involve the use of Scrapfly products and solutions are strictly prohibited. For more information you can check our terms of use.
Customer Compliance Evaluation
Scrapfly's risk and compliance teams may conduct an assessment of the customer and their use case, as deemed necessary.
Blocked by Default
Some features and targets are blocked by default to prevent illegal activities (governmental websites/services, banking services).
Selective Approval Process
Every year, at least 30% of all customer inquiries are declined because they do not conform to our policies and standards.
KYC Information Requirements
At Scrapfly, we value our clients and prioritize building relationships based on mutual trust and contractual obligations. To uphold this, we ensure that any information provided to us is kept confidential. In the event that personal data is shared with us, we handle it in accordance with our Privacy Policy.
Company Details
- Company name
- Company address
- Company activities
Contact Details
- Phone number
- E-mail address
Usage Information
- Planned use cases
- Experience of use
Additional Information
- Any other relevant information
KYC Process: Step by Step
Registration
Potential clients contact Scrapfly and provide the necessary information. Scrapfly may evaluate whether the customer's intended use case complies with our acceptable use policy.
Validation
We have a system in place to verify and evaluate the information you provide us, and we also manually review the use case to assess whether it meets our compliance standards.
Detection & Monitoring
Scrapfly takes any possible misuse very seriously. If suspicious activity is detected through our dedicated system, we may:
- Request deeper explanation of the use case
- Throttle targets in case of abuse
- Block target website for given account
- Suspend user account
Secure & Compliant
Industry-standard security practices
Privacy Protected
GDPR compliant data handling
Transparent Process
Clear communication at every step